Thank you for shopping with us. We are committed to delivering your orders safely and on time.

1. Order Processing

All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

2. Delivery Time

Estimated delivery times are as follows:

• Major cities: 2–4 business days
• Other areas: 3–6 business days

Please note that delivery times may vary due to unforeseen circumstances or courier delays.

3. Shipping Charges

Shipping charges are calculated at checkout based on your location and order size. Any applicable delivery fees will be clearly displayed before completing your purchase.

4. Order Tracking

Once your order is shipped, you will receive tracking details via SMS, email, or WhatsApp (if provided). You can use this information to track your shipment.

5. Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan. Please ensure you provide accurate contact and address details to avoid delays or cancellations.

6. Delivery Issues

If you are unavailable at the time of delivery, the courier may attempt redelivery or contact you. Repeated failed delivery attempts may result in order cancellation.

7. Damaged or Missing Items

If you receive a damaged or incomplete order, please contact us within 24 hours of delivery with relevant details and proof. We will assist you in resolving the issue promptly.

8. Incorrect Address

Please ensure your shipping address is accurate. We are not responsible for delays or failed deliveries due to incorrect information provided by the customer.

9. Delays

While we strive to deliver on time, delays may occur due to factors beyond our control such as weather, logistics issues, or public holidays.

10. Contact Us

For any shipping-related queries, please contact us through our website or customer support channels.